Refund and Returns Policy

Products acknowledged as ‘damaged’ or ‘defective’ will be reverse picked by us. Once we receive the item at our facility we will verify its condition and initiate the process of refund/replacement accordingly.

Return for special or limited edition products will not be eligible for returns. Such products will only be eligible for return when found defective or damaged. In such cases, the customer needs to inform by sending an email to us at

within 10 days of receiving your order. Be sure to attach an image of the item received so we can evaluate its condition. Also, please ensure the product is unused and in its original condition.